System for Pension Administration (Raksha)(SPARSH)

“A comprehensive web based interactive Pension Disbursement System for Defence Pensioners will be established. This system will receive pension proposals and make payments centrally. This will reduce the grievances of defence pensioners.”

• At the centre of this initiative is the Defence Pensioner who will be given a completely transparent view of his pension account through a platform which will capture and maintain a complete history of events and entitlements the pensioner right from the date of commencement of pension to the date of cessation of pension due to his/her last eligible beneficiary.
• This system will be administered by the Defence Accounts Department through the Principal Controller of Defence Accounts (Pensions) , Prayagraj and shall cater to all the three Services and allied organisations. The system will initially cater to the new retirees on roll out and subsequently be extended to cover the existing defence pensioners.
• The system would cater to all activities of the pension cycle namely:
  • Initiation and Sanction
  • Disbursement
  • Revision
  • Service and Grievance Request Management